Terms of Sale

Last updated: 20 July 2026 · Applies to all orders placed on yourestatekit.co.uk

1. Who we are

YourEstateKit ("we", "us", "our") operates from 195-197 Wood Street, London, E17 3NU, United Kingdom. You can contact us at support@yourestatekit.co.uk.

We publish digital, downloadable guides and organisers that help families in England & Wales prepare the practical, administrative side of an estate handover.

2. These terms

These Terms of Sale apply to every purchase made on yourestatekit.co.uk (the "Site"). By placing an order you confirm that you are at least 18 years old, that you have read these terms, and that you agree to them. The terms that apply to your order are the ones published on the Site at the moment you place it.

3. What you are buying — a guide, not legal advice

Every product sold on the Site is a digital product: PDF files that you download and print at home. Nothing is posted to you.

Our products are practical guides and organisers. They are general information and workflow tools — they are not legal, tax, financial or estate-planning advice, and they are not legal documents. In particular:

• The kit is not a will, and completing it does not create, change or revoke a will or any other legally binding document.
• The kit describes the general administrative process in England & Wales as at the date of publication. Procedures, deadlines, tax rules and thresholds change, and your circumstances may differ.
• If you live outside England & Wales, or hold assets outside England & Wales, different laws will apply to some or all of your estate.
• For advice on your personal situation you should consult a qualified professional — for example a solicitor, a STEP-qualified estate practitioner, or a tax adviser.

See the full disclaimer in clause 10 and our Legal Notice & Disclaimer.

4. Ordering and payment

Prices are shown in pounds sterling (GBP) and are the total price payable for the product. Payment is taken at the time of order through our payment provider, Stripe. We never see or store your card details. Your order is accepted, and a contract formed, when your payment succeeds and your order confirmation is shown.

Any promotional "was" prices shown on the Site refer to our own previous or reference pricing for the relevant pack.

5. Delivery

Delivery is immediate and digital: as soon as your payment is confirmed, your download is made available on your order-confirmation page (and, where enabled, also sent to the email address you gave at checkout). Download links remain valid for 30 days; please download and save your files promptly. If anything goes wrong with your download, email support@yourestatekit.co.uk and we will supply the files directly.

6. Your 14-day right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers normally have 14 days to cancel a distance purchase. For digital content, that right ends once the content is supplied with your express consent.

By purchasing, you expressly request immediate delivery of your digital product and acknowledge that you lose your statutory 14-day right to cancel once delivery begins. This does not leave you unprotected: our voluntary 30-day money-back guarantee is longer and simpler, and your statutory rights in respect of faulty or misdescribed digital content are unaffected.

7. Our 30-day money-back guarantee

If you do not feel the kit helps your family know what to do, email support@yourestatekit.co.uk within 30 days of purchase and we will refund you in full — no forms, no questions. Refunds are made to the original payment method, normally within 48–72 hours of your request. This guarantee is in addition to, and does not replace, your statutory rights.

8. Your licence to use the kit — what you may and may not do

When you buy a kit, we grant you a personal, non-exclusive, non-transferable licence to download, print and use the product for your own household's personal use. You may print as many copies as you and your immediate family reasonably need.

You may not, without our prior written permission:

• share, forward, publish, post or otherwise distribute the files or their contents to anyone outside your household;
• sell, resell, rent, sublicense or otherwise commercialise the product or any part of it;
• copy, adapt, translate or create derivative products, templates or guides based on the product;
• use the product, in whole or in part, to provide a competing product or service;
• remove or alter any copyright or ownership notice.

Any use outside this licence is an infringement of our rights, and the licence ends automatically if you materially breach it. We actively enforce our rights, including seeking damages and injunctive relief where our content is copied or resold.

9. Intellectual property

All content on the Site and in the products — text, structure, checklists, worksheets, design, graphics, images, branding and the YourEstateKit name — is our property or licensed to us, and is protected by copyright, database and other intellectual-property laws of the United Kingdom and international treaties. Purchase of a kit transfers no ownership of any intellectual property to you: you receive only the licence in clause 8.

10. Important disclaimer — information, not advice

The products and the Site provide general information and practical organisation tools only. They are prepared with care and reference to publicly available guidance (for example GOV.UK and HMRC materials), but:

• they are not legal, tax, financial, probate or estate-planning advice, and buying or using them creates no solicitor–client or adviser–client relationship;
• they are written for the general position in England & Wales at the date of publication — laws, procedures, fees, deadlines and tax thresholds change, sometimes at short notice, and we do not guarantee that any part remains current, complete or applicable to your circumstances;
• Scotland, Northern Ireland and other countries have different rules; if you or your assets are connected to another jurisdiction, take local advice;
• you remain responsible for verifying any step that matters to you against current official guidance, and for taking professional advice from a qualified solicitor or adviser on your personal situation.

11. Our responsibility to you

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under the law of England and Wales, and nothing in these terms affects your statutory rights as a consumer.

Subject to that: we are not liable for losses arising from reliance on the products as a substitute for professional advice, from changes in law or procedure after publication, or from your individual circumstances; we are not liable for indirect or consequential loss, or for loss of income, savings or opportunity, in each case where the loss was not a foreseeable result of our breaking these terms; and our total liability to you in connection with your purchase is limited to the price you paid for the product. If digital content we supply damages a device or other content belonging to you, and we failed to use reasonable care and skill, your remedies under the Consumer Rights Act 2015 are unaffected.

12. Your statutory rights

Under the Consumer Rights Act 2015, digital content we supply must be as described, fit for purpose and of satisfactory quality. If it is not, you are entitled to the remedies the law provides (repair or replacement of the content, or a price reduction). Nothing in these terms reduces those rights. Advice about your statutory rights is available from your local Citizens Advice.

13. Changes to these terms

We may update these terms from time to time. Changes apply to orders placed after the change is published, never retrospectively to your existing purchase.

14. Governing law and jurisdiction

These terms, and any dispute arising from them, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the UK, you also benefit from any mandatory consumer protections of the part of the UK where you live, and you may bring proceedings in your local courts.

15. Contact

Questions, refunds and support: support@yourestatekit.co.uk. We aim to reply within one working day.